HUVCO, L.L.C. Privacy Policy
A. Overview
B. Information We Collect
C. Our Use and Disclosure of Information
D. Information Security
E. Contacting Us
A. Overview
In order to operate HUVCO L.L.C and to reduce the risk of fraud, HUVCO
L.L.C. ("HUVCO" or "we") must ask you to provide us
information about yourself. This
Privacy Policy describes the information we collect and how we use that
information.
HUVCO takes the privacy of your personal information very seriously and
will use your information only in accordance with the terms of this
Privacy Policy. We will not sell or rent your personally identifiable
information or a list of our customers to third parties.
This Privacy Policy applies to all services that are hosted on the
SaveTheBulbs.org and SaveTheBulbs.com Web sites.
If you have questions or concerns regarding this Privacy Policy, you
should first contact HUVCO using the online form. If you do not receive
acknowledgment of your inquiry or your inquiry has not been satisfactorily
addressed, you should then contact HUVCO via telephone during our normal
business hours.
By accepting the Privacy Policy and User Agreement in registration, you
expressly consent to our use and disclosure of your personal information
in the manner described in this Privacy Policy. This Privacy Policy is
incorporated into and subject to the terms of the User Agreement. This
Privacy Policy will take effect on March 1, 2005.
Notification of Changes
This policy may be revised over time as new features are added to the
HUVCO site or as we incorporate suggestions from our customers. If we
are going to use or disclose your personal information in a manner materially
different from that stated at the time we collected the information,
you will have a choice as to whether or not we use or disclose your
information in this new manner.
We will post the amended Privacy Policy prominently on our Web site so
that you can always review what information we gather, how we might use
that information, and whether we will disclose it to anyone.
A Special Note About Children. Children are not eligible to use our service
and we ask that minors (under the age of 18) do not submit any personal
information to us or use the service.
B. Information We Collect
Customer Service Correspondence
If you send us correspondence, including e-mails and faxes, we retain
such information in the records of your account. We will also retain
customer service correspondence and other correspondence from HUVCO
to you. We retain these records in order to measure and improve our
customer service, and to investigate potential fraud and violations
of our User Agreement. We may, over time, delete these records if permitted
by law.
Questionnaires, Surveys and Profile Data
From time to time, we offer optional questionnaires and surveys to
our users for such purposes as collecting demographic information or
assessing users' interests and needs. The use of the information collected
will be explained in detail in the survey itself. If we collect personally
identifiable information from our users in these questionnaires and
surveys, the users will be given notice of how the information will
be used prior to their participation in the survey or questionnaire.
C. Our Use and Disclosure of Information
Internal Uses
We collect, store and process your personal information on servers
located in the United States. We use the information we collect about
you in order 1) to provide our services and process your transactions,
2) to provide customer service, 3) to determine your eligibility to
receive offers for special features or products, and 4) to improve our
products and services.
We give access to individually identifiable information about our users
only to those employees who require it to fulfill customer service requests.
D. Information Security
Information Security
HUVCO is committed to handling your customer information with high
standards of information security. Your credit card and bank account
information are stored only in encrypted form on computers that are
not connected to the Internet. We restrict access to your personally
identifiable information to employees who need to know that information
in order to provide products or services to you. We maintain physical,
electronic and procedural safeguards that guard your nonpublic personal
information.
E. Contacting Us
If you have any questions about this privacy statement, HUVCO's information
practices, or your dealings with HUVCO, you can contact us using this
form, call 800.832.6116 Monday through Friday between the hours of 9am
and 6pm EST, or write us at
HUVCO, L.L.C.
Natural Lighting Solutions
Post Office Box 3
Rohrersville, Maryland 21779
info@huvco.com
Thank you.
|